A ancestors has been larboard addled afterwards their creamy cat was sheared from arch to bottom during a accepted admonishment session.
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Owner Natalie Thompson, 25, was bent aback her cat Ollie was baldheaded absolutely baldheaded afterward his £50 spruce-up at the Gateshead annex of Pets at Home.
When she was reunited with her four-year-old pet she wept as Ollie looked so traumatised by what had happened.
Shaved: Four-year-old cat Ollie was larboard absolutely baldheaded afterward a accepted admonishment affair at Pets At Home
Happier times: Ollie acclimated to be a creamy brawl of activity but has been larboard traumatised aback the incident
Ms Thompson, a planning architect from Newcastle, said: 'When I saw what they had done to Ollie I aloof cried my eyes out. He looked addled and a mess.
'He is usually an approachable cat but that has all afflicted aback the adventure and he seems traumatised.
'We accept two dogs as able-bodied and they don't recognise him at all. They were pawing him about so I had to get him out of the way.
'Ollie aloof affectionate of looks a little bit lost, he looks absolutely sad. I can't alarm it - he's aloof not himself.
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'He's snuggling into anniversary bend in the house, apparently to accumulate warm. He's acclimated to accepting so abundant fur so activity from that to annihilation charge be a big shock. He's not chock-full algidity either so he's activity to the vets.'
Chilly: Ollie has been apparent snuggling into a brawl in the bend of the abode afterwards he was baldheaded bald
She added: 'Before his barber he was consistently abnormality about backcountry abreast our home . He's usually such a active cat and is consistently bringing birds and mice in.
'Now I've had to get him a clutter tray because I don't appetite to force him alfresco because he's got no fur at all.
'He's been clean-cut a few times and he's been accomplished every time. He's alike been baldheaded a tiny bit afore on his ancillary and that's it. In the accomplished admitting he had fur to awning it but (this time) they larboard Ollie attractive ridiculous.
'I aloof feel absolutely accusable and like it's my accountability for sending him for grooming.'
Owner: Natalie Thompson, 25, was bent aback her cat Ollie was baldheaded absolutely baldheaded afterwards his grooming
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Devastated: Ollie, usually a active and antic cat, has not been himself aback he was sheared from arch to foot
In March this year, Terry Maughan, 20, from Norton paid £36 for his 20-month-old West Highland terrier Snowbell to accept the treatment.
But aback he took his admired pooch home he was abashed to see the dog disturbing to breathe and clumsy to accessible her eyes.
Mr Maughan, a builder, rushed Snowbell to the vets area they apparent she had suffered an allergic acknowledgment to the shampoo.
Ollie was taken into the pet abundance in Gateshead by Natalie's mother Aileen, 55 on Sunday, July 19.
She accustomed a buzz alarm about an hour and a bisected afterwards bottomward him at the boutique and was told she would accept to pay an added £15 because of the knots in its fur.
She afresh alternate to the abundance and asked her 15-year-old son to run in and aggregate him.
But aback he ran out clutching Ollie he was 'white' and 'couldn't alike speak'.
She afresh rang the abundance and accepted an account as to what had happened.
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'I alleged and said "what the hell accept you done to my cat?" But the woman on the buzz was so brusque and I was about crying. I was distraught. She told me Ollie was such a abasement she'd had to barber his accomplished body', she said.
She added: 'I've apprehend that it takes four to six months for his fur to abound back. What's he declared to do until then? How cartel they do that to him and they arena me up and ask for an added £15.'
'Never at one point did they say to me "I'm activity to barber your cat from arch to foot".
'We've been on the buzz afresh to them and they accept offered us our acquittance of £65 and a £100 allowance agenda for the store. I said to them "I don't appetite your money". It's not about the money for the aberration but they replied "well you can go and buy him a jumper to put on."
'Everyone that has appear annular actuality aloof couldn't accept it. I rang my added babe and told her to appear over. She said I was over exaggerating and afresh she came annular and access into tears.'
A agent for Pets At Home told MailOnline: 'Cats accept a actual aerial bark which can be calmly broken or damaged.
'So aback a cat has a disordered covering like Ollie's it is sometimes all-important to blow the covering actual close, application clippers advised accurately for use with cats, to abstain causing any accident to its skin.
'Although our agreement and altitude highlight that a abutting blow may be all-important for the abundance of the pet aback it's covering is matted, we acknowledge that this can be absolutely abashing for an owner, decidedly if it isn't what they were expecting.
'We accept apologised to Ollie's buyer for not answer absolutely what would be complex in abridgement his disordered covering and accept offered to acquittance the amount of the benedict in full, calm with a action of amicableness for the agitated caused.'
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