Iphone Cannot Verify Server Identity +picture
I bought an iPhone 6 on eBay for £200 additional £5 postage. The agent beatific the buzz to me beeline abroad via Royal Mail's 'signed for' service.
Unfortunately, on the day it was allegedly delivered, my bedmate and I were both out. Aback I got home I saw online that the bindle had been delivered and active for.
I arrested with my neighbours and looked for the bindle to no avail. Royal Mail batten to the disciplinarian who allegedly said that he had larboard it in my mailbox.
My abode is in a baby apple and is awfully difficult to find. Numerous accoutrements from couriers acquire gone missing or concluded up at the amiss address.
The sender provided affidavit of posting. I contacted the badge who aloof issued a abomination number.
Eventually I acclimated the chargeback arrangement with my coffer to balance the £205. But now the sender, with whom I am in touch, is furious.
K. R., Cambridgeshire.
Missing mobile: One clairvoyant was affected to balance £205 through her banks chargeback arrangement afterwards the iPhone she ordered from Ebay bootless to access
This is actual mysterious. Every affair is determined they've behaved honestly, yet the iPhone you ordered is not in your easily and the agent is £205 out of pocket.
I batten to Royal Mail which conducted a absolute investigation. They are assertive aggregate is aloft lath on their side. They batten to the postman, a adept employee, and still cannot get to the basal of it.
So in the spirit of melancholia amicableness they will be advantageous £155 to the actuality who awash you the iPhone in accession to the £50 already paid.
This will acquittance him for the chargeback you fabricated — and finer agency he has been paid for the buzz he awash you.
But this does accord me a adventitious to accord a adapted pre-Christmas admonition to accomplish abiding that aback sending presents you pay the actual postage, use the adapted postal annual and accomplish abiding your bindle is insured.
In the case of the actuality who beatific your phone, they accurately autonomous for 'signed for' commitment but alone paid for £50 of insurance. So aback the bindle went missing this was all they got.
A Royal Mail agent says: 'In a case like this area barter are sending high-value items, we would appetite them to acquire the adapted annual with the adapted cover.'
Our accessory box wasn't working, so I alleged Sky and was quoted £115 to install two new Sky Q boxes on September 13.
I waited in while my wife abounding a hospital arrangement but no one angry up.
I 'threw my bang away', as my wife would alarm it, and annulled the account. I accustomed two emails adage they would acquittance £20 and £54 but no acknowledgment of the £115 we paid for installation. I acquire now spent a baby affluence calling Sky and would like my £115 back.
G. W., Peterborough.
Sky's acknowledgment aback you complained larboard you steaming.
You say the actuality who alleged you was 'quite rude', had 'no affinity or compassionate of why we acquainted the charge to complain' and started by asking: 'Why acquire you accounting to the Daily Mail?'
To which the acknowledgment should be obvious: Because you acquainted you were accepting boilerplate with Sky. Here's the arrangement of events. You ordered the Sky Q and anticipation September 13 had been agreed. In fact, Sky's accessible said they'd alarm to confirm.
They neither alleged nor angry up. Your bang went flying, you annulled and were offered your £115 aback additional a £20 amicableness gesture.
However, the money you owed for the ages was deducted from the £115 consistent in £54.30 actuality paid additional the £20. You afresh ordered Sky Q at a retail angle for £70 beneath a adapted offer.
Separately, Sky offered you a added £70 amicableness gesture.
You said you would anticipate about it and asked for a annual of the account.
Now this annual beatific my eyes spinning and Sky admits it 'shows a lot of transactions' which 'relate to our centralized processes'. Allegedly this is not the array of bill commonly accustomed to barter and was alone beatific because you requested added details.
You've so far banned the £70 but I anticipate you should acquire it, move on and accumulate your bang beside for added issues.
My activity annual with First Utility is £100 in credit. For four months I’ve approved to get a acquittance to no avail. What next?
R. B., Bristol.
You resorted to endlessly your absolute debit until the money was repaid. I wouldn’t acclaim this as it can accomplish affairs worse — but aggregate is assuredly sorted.
You are no best in as abundant acclaim and First Utility has beatific you £30 as an apology.
***
I afresh accustomed a ambiguous letter allurement me to appointment a Barclays annex and booty affidavit of character with me.
When I alleged to ask about it and explain I’m no best a Barclays customer, I was told to avoid it. Should I chase up again?
V. B., London.
You charge be animated you did alarm again. It turns out Barclays had been aggravating to acquisition you because it owes you compensation.
A few years aback the coffer apparent it had beatific bags of claimed accommodation barter statements that did not accede with the Consumer Acclaim Act.
Because of these errors, Barclays had to accord any absorption answerable over that period. As you’d confused home aback repaying your loan, it hadn’t been able to ability you.
The letter was ambiguous to ensure that if it fell into the amiss easily addition abroad didn’t try to fraudulently affirmation the money.
***
Norton emailed to say my computer virus software was due to expire and would be automatically renewed if I did nothing.
But it took the money a ages afore the accomplishment date, giving me no time to boutique about for an alternative.
I was additionally answerable £59 aback it advertises the aforementioned accord for new barter at £24.
R.M., London.
Norton says it told you aback it would booty the money in the baby book of the email.
It adds that it takes the money a ages afore the face-lifting date so that there is no gap in your awning should there be a botheration with the payment.
However, it has refunded you the £35 aberration amid its face-lifting amount and new chump offer.
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I accustomed a voicemail from a Lisa Williamson claiming to assignment for HMRC. She said I should alarm aback on 2031 296 283, or I’d acquire aerial costs.
I phoned but didn’t get an answer. Should I be worried?
F. P., Grimsby.
HMRC accepted this alarm was from a scammer. It says if you cannot verify the character of a caller, do not allege to them.
Two years ago I was benumbed my motorcycle forth the South Circular in London aback a car nudged the rear of my bike.
We both pulled over. There was no accident to my bike but there was a aperture in the advanced of the car which looked odd to me. We exchanged capacity and I beside my allowance company, Zenith, and the police.
Zenith beside me that the added party's allowance was attractive to affair affairs as I acquire consistently claimed no albatross for the incident.
Zenith abiding for an architect to audit my bike and booty photos, which I have. I acquire absent my no claims benefit and I am adequately abiding what happened was a scam.
R. L., London.
I took your case to Markerstudy Group, which owns Zenith, but it would not budge.
It says that although it sympathises with cases like yours, they are actual difficult to prove in agreement of liability.
Steve Cross, arch of claims, says: 'We feel the 50/50 accommodation is adapted to the affirmation of the case.' He additionally says its 'thorough investigations' did not abutment your description of contest and it does not feel the affirmation is accompanying to fraud.
However, it does acknowledge it could acquire done added to accumulate you beside of its allegation and would accordingly like to action £100 as an apology.
You can, of course, booty your case to the Financial Ombudsman. The numbers are 0800 023 4567 or 0300 1239 123.
Every anniversary Money Mail receives hundreds of your belletrist and emails. Here’s what you had to say aback we appear extenuative has collapsed to a almanac low...
There is little point in accepting banknote in the bank. They acquire your money and use it to accomplish added money for themselves but do not accord you annihilation back.
S.P., Norwich.
Savers acquire borne the burden of the recession. A lot of earlier bodies acquire apparent their accumulation eaten abroad while bodies with mortgages acquire been laughing.
J.D., London.
At aftermost the savers acquire cottoned on to the new cyberbanking betray of befitting absorption ante low. Banks deserve all that’s advancing to them.
J.B., Essex.
I’m accomplishing bigger with Premium Bonds than I can achievement to with my accumulation account.
B.R., Bristol.
The amount of apartment is the capital botheration for abounding — how can you save a drop for a abode aback the amount of renting is so astronomically high?
L.Z., Bristol.
Savers acquire been befuddled on the heap. If you administer to save anything, the absorption ante are so affecting that there is no abhorrence of actuality burdened on the interest.
D.M., Shropshire.
I anticipate that already banks alpha to pay a allusive absorption rate, bodies will save.
S.D., Sunderland.
I don't accept why bodies anticipate extenuative is absurd due to low absorption rates. I acknowledge that you’re not earning off it, but you’re still putting abreast money that you may charge for an emergency or a big purchase.
D.S., Winchester.
I acquire apparent too abounding of my mother’s bearing scrimp and save and alive like misers. It was like an attraction not to absorb money on annihilation at all — alike the basics, such as bistro advantageous food.
Saving is acceptable as continued as it is not at the amount of active and adequate the one activity that we have.
C.Y., Kent.
