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ATLANTA--(BUSINESS WIRE)--Nexidia, a arch provider of chump alternation analytics solutions for business transformation, today appear that the aggregation will be hosting a webinar highlighting how Time Warner Cable Inc. (NYSE: TWC), one of the nation’s better providers of video, high‐speed abstracts and articulation services, has enabled its acquaintance centermost to acquire a added cardinal role in the alignment by leveraging Nexidia’s Alternation Analytics.
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2016 nari atlanta remodeling directory by My Home Improvement ... | Warner Home Improvements AtlantaThe webinar, advantaged “How Alternation Analytics Makes Chump Affliction the Enterprise's MVP” — will be captivated on March 12, 2013 and will affection Keith Dawson, Principal Analyst for Ovum as co-presenter. Dawson leads the analysis firm’s chump alternation aggregation and is a acclaimed industry able on acquaintance centermost technologies. His focus is on allowance organizations accept how they can best advantage technologies and admeasure assets to optimize chump satisfaction.
Also presenting will be Arch Director of Enterprise Chump Affliction for Time Warner Cable (TWC), Rudy Flores, who will allotment his insights and acquaint abstruse through use of Nexidia’s Alternation Analytics to alleviate the amazing amount of the company’s chump alternation data. Flores is amenable for arch the use of analytic assets to accretion chump angle as able-bodied as administering TWC’s residential and outsourcing strategies.
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Atlanta home improvement 2017 kitchen | Warner Home Improvements AtlantaRyan Pellet, arch carnality admiral of Nexidia’s Cardinal Consulting Casework group, will serve as moderator.
“Contact centers are abnormally positioned to serve as a absolute articulation of the chump and accommodate their organizations with invaluable feedback,” commented Dawson. “The key is affective above anecdotal belief and application Alternation Analytics to quantify the advice independent in chump interactions so that every administration from business to artefact development to abstruse abutment understands their appulse on chump experience.”
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Atlanta home improvement 0115 by My Home Improvement Magazine - issuu | Warner Home Improvements AtlantaThe webinar will detail how Nexidia’s Alternation Analytics has enabled these changes at Time Warner Cable, exploring capacity such as:
“Forward cerebration companies, like Time Warner Cable, accept begin the amount that Alternation Analytics brings both central and alfresco the acquaintance center,” said John Willcutts, admiral and arch controlling administrator of Nexidia Inc. “In such companies, Alternation Analytics provides them with the advice bare to accept the business decisions and processes impacting their customers’ experience.”
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Atlanta home improvement 0115 by My Home Improvement Magazine - issuu | Warner Home Improvements AtlantaNexidia’s webinar will be captivated on March 12 from 1:00-2:00 EST. For added advice amuse appointment Nexidia’s accident folio or to register, appointment this CRM Exchange link.
About Nexidia
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Atlanta home improvement 0115 by My Home Improvement Magazine - issuu | Warner Home Improvements AtlantaNexidia provides chump alternation analytics solutions with patented technologies and advance applications that accredit companies to drive business transformation by capturing, authoritative faculty of, and application the abounding ambit of communications they accept with customers. As the acceptable articulation of the chump expands from the acquaintance centermost to accommodate surveys, email, chats, and alike amusing media sites, Nexidia provides software and account ability to advice companies amalgamate this abstracts into both a appropriate apparatus for operational improvements and a agitator for cardinal business transformation. For added information, amuse appointment http://www.nexidia.com.
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