Chilliwack Iphone Repairs Chilliwack Bc +picture
ICBC accredited adjustment shops are abstinent allegations from the union representing ICBC estimators that they are overbilling customers.
In 2001, the abutment says a arrangement was brought in that allowed repair shops to appraisal the bulk of accident repair. Since then, the abutment alleges costs accept escalated because shop bill the best cardinal of hours accustomed for a repair, even if it's not all-important to assignment that long.
"The arrangement allows the anatomy boutique to say we anticipate the adjustment costs to fix the panel, not replace it with a new part, but fix it will be 20 hours, and the estimators who accept done this assignment for abounding years say, 'whoa, hang on a additional in our assessment it is a 10 or 12 hour job, alike eight hours,'" said Annette Toth, carnality admiral of MoveUP. "The body shops, because of the attributes of the system, are able to allegation and are accepting paid those added hours."
The abutment says there is a excess for reviewing estimates due to a abridgement of staff.
24 per cent of ICBC's absolute costs can be attributed to acknowledged costs. (ICBC)
But auto anatomy shops say the union's claims are exaggerated
"Only 7 per cent on $25,000 claim, so it is a absolute baby bulk of absolute dollars spent on annihilation that we accept acumen over. And all of those acumen times are beatific in to ICBC for review," said Rick Hatswell, arch operating administrator of Craftsman Collision. "Often we'll get a buzz alarm for added photos, bigger photos, how to accept how the adjustment is done, so it is not article we can aloof put 100 hours on and achievement for the best, we accept to absolve the time."
According to Hatswell all accepted shops use the aforementioned computer arrangement accordingly with ICBC. He says accident advice is entered and photos are uploaded to the system, which then determines the bulk for anniversary allotment and the best hours accustomed to either adjustment or install it. If the arrangement deems a allotment would booty too continued to fix, it tells the boutique to alter it
ICBC could see a fasten in claims as winter acclimate sweeps over abundant of the province. (CBC)
"The accomplished arrangement is set up with analysis processes in abode to accomplish abiding if there are errors, agreeably or contrarily by shops in the appraisal of aliment for vehicles, that they are addressed," said Ken McCormack, admiral of the Automotive Retailers Association.
But McCormack questions the action abaft the allegations he says accept little supporting evidence.
"I doubtable their abutment is motivated by ensuring their associates are represented and if accessible retained or access the cardinal of advisers at ICBC," said McCormack. "We are in the best abode to do a lot of the assignment that's currently done by some ICBC employees."
But the abutment says it's not as simple as that.
"Our associates booty their job absolute actively and they apperceive they are amenable for accessible money and they apperceive they aren't able to do the job they acclimated to do with pride, to accomplish abiding premiums are captivated down," Toth said.
The B.C. Government has ordered an analysis of ICBC that is accepted to be completed by early abutting year.
